Shipping Policy

At HomeFitly, we are committed to delivering your order as quickly and reliably as possible. Please review our shipping policy below for details on processing, delivery, and tracking.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery time is 5–10 business days, depending on your location and carrier performance.

Please note:
 • Delivery times are estimates, not guarantees
 • Delays may occur due to customs processing, weather conditions, or carrier issues beyond our control

 

Shipping Costs

We offer free shipping on all orders.
There are no additional shipping fees at checkout.

 

Order Tracking

Once your order ships, a tracking number will be sent to the email address used at checkout.

Tracking updates may take 24–48 hours to appear after shipment.

If you have trouble tracking your order, please contact us at
📧 support@homefitly.com

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete before placing your order.

HomeFitly is not responsible for:
 • Delays caused by incorrect or incomplete addresses
 • Orders delivered to an incorrect address provided by the customer

If an order is returned due to an incorrect address, additional shipping fees may apply.

International Shipping

We ship to select international destinations.

For international orders:
 • Delivery times may vary by country
 • Customers are responsible for any applicable customs duties, taxes, or import fees
 • Customs processing times may cause delays

Lost or Delayed Packages

If your order appears delayed or lost:
 • Please allow additional time for carrier updates
 • Contact us at support@homefitly.com with your order number

We will work with the carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged:
 • Contact us within 48 hours of delivery
 • Include clear photos of the damage

We will arrange a replacement or refund in accordance with our Return & Refund Policy.

Contact Us

If you have any questions about shipping, feel free to reach out to us at:
📧 support@homefitly.com

We aim to respond within 24 hours.